Shipping Policy
At Evelyn & Mark, we work hard to ensure that your order is processed and delivered as smoothly and efficiently as possible. Below you will find all details regarding our Shipping & Delivery Policy.
Order Processing Time
- All orders are processed within 1–3 business days.
- Once your order has shipped, you will receive an email with your tracking information, allowing you to follow your parcel at any time.
Estimated Delivery Time
- Typical delivery time after dispatch is 3–7 business days, depending on your location.
- During peak seasonal periods, holidays, or customs processing, delivery times may be slightly longer.
Shipping Method & Origin
- All orders are shipped directly from our overseas fulfilment partners.
- Depending on your country of delivery, customs fees, duties, or import taxes may apply. These costs are the responsibility of the customer.
Shipping Costs
- Shipping costs are calculated at checkout based on your destination, parcel weight, and selected service.
- The final shipping cost will be clearly displayed before you complete payment.
Shipment Responsibility
- Once the carrier confirms delivery to the address provided at checkout, responsibility for the package transfers to the customer.
- Please review your address carefully before placing your order.
Address corrections must be reported within 24 hours.
Questions or Shipping Assistance
For any questions regarding shipping or delivery, please contact us at: